The Challenges of Legal Process Outsourcing and its Regulation in South Africa

Since its beginnings, legal process outsourcing has rapidly grown into a billion-dollar industry and is a coveted business model. In this model, legal professionals and law fi rms send legal work to other locations, both onshore and offshore. Despite increasing ethical concerns about the challenges it poses to the practice of law, legal process outsourcing has remained unregulated. This book critically discusses the ways in which outsourcing legal work challenges the legal and ethical codes underpinning the legal profession, and asks whether the introduction of a regulatory framework will assist in promoting accountability and eliminating ethical concerns. This book is the first to comprehensively analyse this practice, and it will appeal to a broad range of readers, including academics and researchers, legal practitioners, law students, and policymakers. It will also be of interest to members of the wider public who want to learn more about the legal process outsourcing business model and its global reach, advantages and ethical implications.