A revolution is taking place in the way companies organize and manage the ‘front-end’ of their organization, where it meets its customers. This book aims to provide insights into how this revolution is unfolding and to provide a framework for executives and management students to address the issues involved.
Strategic Customer Management
R1526,13
| Authors | |
|---|---|
| Language | |
| Copyright | |
| Publisher | |
| ISBN | 9780191609282 |
| Number Of Pages | 0 |
| File Size | 5.76 mb |
| Format | EPUB |
| Published | 12-03-2009 |
