Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
Managing Customer Service
R563,85
| Authors | Institute of Leadership & Institute of Leadership & Management |
|---|---|
| Publisher | |
| ISBN | 9781136385131 |
| Number Of Pages | 120 |
| File Size | 0.72 mb |
| Format | |
| Edition | 5 |
| Published | 17-01-2013 |
